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About Us

The Fort Worth Independent School District Technology Services Department is housed in the I.M. Terrell Facility near downtown Fort Worth.  This facility contains a state of the art data center, offices for support personnel, and training labs. We are proud to share this beautiful, historic building with the I.M. Terrell Elementary school and its surrounding community.

The Information and Technology Group provides support for connectivity to over 140 sites that include; schools, community centers, and administrative buildings in the District.  This connectivity includes network connections for over 25,000 client computers and printers at these facilities.  We support the computer applications that collect demographics, attendance, grading, and associated data for the District’s nearly 80,000 students.  Additionally, we support the computer applications for managing this half-billion dollar organization with nearly 10,000 employees.

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Our Values

Teamwork: We constantly endeavor to make changes that improve the effectiveness, speed, and reliability of the services that we offer. In order to accomplish this our department has many internal working groups that meet to discuss and find solutions to issues

Customer Support: We continue to strive to provide the best service possible with the shortest turn around time for troubleshooting, diagnosis, and repair. Outstanding trouble tickets are reviewed weekly to ensure that users’ technology issues are addressed. This is just one of the monitoring and control systems that ensures maximum availability of computing resources. Additionally the department works to improve end-user relations and provide more timely and accurate information on deployment projects and repair status.

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