FAQ

We've done our best to create a site that anticipates and satisfies our users’ needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 817-871-2611 and we will work to provide additional assistance.

User Support
Q. How can I get assistance with a computer problem such as; internet access, classroom connectivity, SASI, AS/400, printing, etc?
A. Contact the Helpdesk between 8:00 am and 5:00 pm Monday through Friday by dialing (817) 871-2085.

Network Status
Q. I am curious if the network connectivity at my site is having an issue how can I check.
A. Contact the Helpdesk between 8:00 am and 5:00 pm Monday through Friday by dialing (817) 871-2085.

Telephony Issues
Q. My extension is no longer working who do I need to call.
A. Contact the Helpdesk between 8:00 am and 5:00 pm Monday through Friday by dialing (817) 871-2085.